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My wife had this same experience today in Chelsea al. Three peoples in the store one spoke the other two gave a half smile, no other customers was in the store just my wife and I after about 5 minutes no one asked if we needed assistance,so I suggested to my wife to...
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Anonymous
Anonymous

I've seen 6 groups of people standing at the color gallery in a box store one day and all of them were being ignored by the 4 employees at the paint counter AND the 3 managers...

#1361449
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Sherwin Williams - One coat coverage my ***

Showcase and infinity both suck 2 coats regardless even on whit sheetrock *** paint for the price
1.5
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Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
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#1360083
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Sherwin Williams - Best ever

This stuff is great! If you ask and follow the advice of the store managers your project will come out perfect! It is definitely worth the extra cash!! You get what you pay for!
5.0
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1359941
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I was told that my preferences for the carpet and flooring would go into a computer and all my projects would be consistent. They have used the wrong carpet,cove base,padding and in some cases used carpet as the padding and just kept the old padding even though I was...
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Anonymous
Anonymous

apartments are low profit and high labor. That's why SW has a hard time getting carpet installers to do them. And they will do anything they can to try to make a little money ...

1.0
#1354594
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My daughter went to the Washington Rd.Sherwin Williams in Martinez to pick out paint.she walked in no one behind the counter said welcome,no big deal!! Stood in line over 10+ minutes no one offered to wait on her she went to look at samples on the wall no one offered...
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Anonymous
Anon

Call the store and complain to them, if you think any resolution will come from this page you are kidding yourself.

1.0
#1342930
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Sherwin Williams - THE PAINT SUCKS
THE PICTURE SAYS IT ALL ! THE CUSTOMER SERVICE IS WORST THAN THE PAINT ! THEY ASK IF WE WANTED TO SWITCH COLOR ? NO! WE DO NOT ! YOU MADE THE PAINT CORRECT ? YOU JUST SAID IT IS NOT THE PAINT ! WELL THEN WHY SWITCH COLOR ? HE SAYS LIGHTER COLOR MAY WORK BETTER ! THEN...
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Anonymous
Anonymous

Too much Humidity in the air prevents paint from sticking adhering to the surface. If the old paint is peeling and the new paint is on top of the old paint, how is the new pai...

Anonymous
Anonymous

Nothing will stick to dead, gray wood btw. Just sayin'.

#1338621
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Sherwin Williams - Commercials are AWESOME

The new Sherman Williams commercials are absolutely awesome. I LOOOOVE how they have used the different color paint samples and made these great wild majestic animals with them. Definitely a great way to show color and just how many choices one can have when choosing a color for their home or project. One of the most beautiful commercials I've seen. Stay with the idea bc it's a winner !!!
#1337450
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I bought 1 gallon of the Sherwin Williams ceiling paint to paint my kitchen and dining area. The paint is like water and did not cover at all. After applying the first coat, I ran out and had to go back to lowes to get another gallon. Now I have spent $62 on two...
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Anonymous
Anon

The sw paint from lowes and the sw paint from an actual sw store are completely different. Dont buy the stuff from lowes.

Anonymous
Anonymous

see you didn't really pay for paint, you paid for marketing. The SW stores, the TV commercials, the HGTV product placements......that's where you money went.

1.5
#1333424
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Waste of money, showcase paint does not cover in one coat. Now having to buy more to do a second coat.more work more money. Ist coat is splotchy and coverage is terrible. So what is their guarentee, can't find it on the net.
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Anonymous
Anon

Is showcase a sw product sold at Lowes? If so thats the issue. Sw paint from Lowes and Sw paint for the actual Sw stores are vastly different. Dont buy the Lowes stuff, it is ...

#1332437
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Contact Sherwin Williams

Mailing Address:
The Sherwin-Williams Company
101 Prospect Ave, N.W.
Cleveland, Ohio 44115-1075
USA
Phone:
(800) 474-3794
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I have been in the painting business for 30 years. The level of service and knowledge among the retail workers is getting lower and lower and more and more pathetic. They repeatedly tell me they don't have something and then I go pull it off the shelf. I was told just...
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1.8
#1322563
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