Sherwin Williams
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Sherwin Williams Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Sherwin Williams has 2.2 star rating based on 145 customer reviews. Consumers are mostly dissatisfied.
100% of users would likely recommend Sherwin Williams to a friend or colleague.
- Rating Distribution
Pros: Friendly staff, Custom match of colors, Products.
Cons: Customer service, False information, Employee.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Sherwin Williams has 2.2 star rating based on 145 customer reviews. Consumers are mostly dissatisfied.
100% of users would likely recommend Sherwin Williams to a friend or colleague.
- Rating Distribution
Pros: Friendly staff, Custom match of colors, Products.
Cons: Customer service, False information, Employee.Recent recommendations regarding this business are as follows: "Stay away if you want to get what you payed for.", "Stay away if you want to get what you pay for.", "Consider a different brand", "Fired no questions asked", "Please make sure you go with them and ask I'd".
Most users want Sherwin Williams to offer a solution to their issues.
Review authors value the most Location and Website. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Sherwin Williams Reviews
"Complaint"
I appreciate your time, my problem has been solved, the store manager now has replaced my part, which is what he should have did to start with. Thank you for...
"Bad customer service"
Went to your store in Marble Falls, TX and told man waiting on me that I wanted to purchase two samples and ask if he could recommend a good taupe color. He...
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Chantilly, Virginia
Worst service ever.
User's recommendation: Stay away if you want to get what you payed for.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Chantilly, Virginia
Terrible Service
User's recommendation: Stay away if you want to get what you pay for.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Chula Vista, California
One of your workers used his discount to buy a 5 gallon paint didn't pay and stole my 200
- Good products
- Need to check their workers better
Preferred solution: Full refund
User's recommendation: Please make sure you go with them and ask I'd
Lake Wales, Florida
Former Employee W2
Greenville, South Carolina
Complaint
Katy, Texas
No response to previous csll
User's recommendation: Consider a different brand
Charlotte, North Carolina
Complaint
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Employee sent my child a disturbing photo formno teason
I was clipped by. A car on my bike on July 7 afterwards I went to Sherwin Williams on Franklin Blvd Gastonia NC to call the police when disturbingly the young girl at the counter told me I couldn't make the call I immediately was upset I was in immediate pain and needed medical assistance she still refused to let me make the call...2 days later my daughter was sent a photo showing me in the store holding a knife
...now this i promise I had a pocket knife amd.it stayrx clipped to my pocket the.whole time i was in the store.
I don't know how this girl found out who my daughter was because she obviously not a friend dude to her arrogance and ride nature.
My daughter is nothing like this. And let me remind you folks something..I had been hit by a car and was in tremendous pain and was denied even to make a call for medical assistance, but this girl had the nerve to send and photo shop me holding a knife, making me look violent...i can't express how unprofessional and how low down this is ...I'm so to ask she be fired respectfully, and to be publicly exsed for her wicked act...tjis is reflecting on managememt that was no where to be found that day...hrr name was Bre.
- Terrible employee attitude
Preferred solution: Compesated
User's recommendation: Fired no questions asked
New York, New York
Store 705316
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Atlanta, Georgia
Bad Truck Driver
Savannah, Tennessee
Refuse to sell paint becase they would only have 5 gallons remaining till the truck runs in 1 hour
Preferred solution: Apology
Millbrook, Alabama
Using this paint has destroyed all my bedroom furniture
User's recommendation: very dissatisfied will never use yawls products ever again
Rude manager refused to sell me products because he said they wanted to save it incase a customer with a account needed it
- Good products
- Bad customer service
Preferred solution: Deliver product or service ordered
User's recommendation: They have good products it’s just a few of there people are very unprofessional
Houston, Texas
Bad customer service
Went to your store in Marble Falls, TX and told man waiting on me that I wanted to purchase two samples and ask if he could recommend a good taupe color. He said I am not a decorator.
To which I replied that I had been in other stores and they had made recommendations. He then I am not a decorator and stop repeating the same thing. I ask if someone else could help me, he said sure and stormed away, apparently going to the back of the store, bad mouthing me to the point of no one would help me. A very nice and helpful lady came up and told me no one was going to help me, but she would make up the samples I wanted.
She did and I paid for them and left, never to return to that store again. I will tell everyone I know of the way I was treated at this store and perhaps the man waiting on me should look for a non customer service job!
Bonnie Loden
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Niantic, Connecticut
Never had to return product
- I only use this paint
- Nice paint
- Friendly staff
Preferred solution: Nothing, compliments to company and their paint
User's recommendation: To anyone and everyone that will listen.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Johns Creek, Georgia
Brush quality of the purdy brand
Preferred solution: Just go back to the old formula you used to make the brushes.
About
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Sherwin Williams supplies paints, stains, colors, product finishes, protective and marine finishes and aerospace finishes for the customers which represent different industries. Speaking about the industries included into the serving area here can be named food, beverage, healthcare, mining, rail, paper, oil, power generation, steel fabrication, gas and other ones. The company works with a wide range of clients. They are homeowners, private contractors, architects, specifiers, designers, facility mangers and home builders. Sherwin Williams is a US-headquartered company with representative offices located all over the world. The company is oriented at the stabilizing of relations with the customers and investors and has a staff hired for providing necessary numerical data and other information concerning the occupation and services of Sherwin Williams.
Sherwin Williams is ranked 42 out of 615 in Building Products category
USA
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You need to file a police report. Let the police look at store camera footage and your daughter’s phone.
YES!!! That is solid advice!