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On November 21, 2018 I went to the Humble store (7319). Explained to the sales representative my proposed outdoor home project and my limited experience and product knowledge. I then requested his expertise on which products should be used for the project, which was to...
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Company wrote 0 private or public responses to the review from Dec 03.
Anonymous
Anonymous

SW store managers are not trained in paint and/or painting techniques. They are hired because they have either an MBA or a marketing degree. They have almost no product knowle...

2.4
I didn't like
  • Misinformed by sales staff
#1413636
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Sherwin Williams - Bad against machell Jorgeson

Was in hospital now on dialysis called to set up payments she said no and closed my account i had for 30 years .Never buy paint from S-W again.
Company wrote 0 private or public responses to the review from Oct 26.
1.0
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Customer service
Staff
#1389032
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Sherwin Williams - Rude customer service

The lady who helped us in the new Phila store was rude about looking up the type of paint we needed and had a bad attitude
Company wrote 0 public responses to the review from Oct 08.
3.9
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#1376376
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I went in to get a few samples of paint for our house exterior. There were two employees working and the store was fairly full. I finally chose a few colors and stood in line. There were 6 men in front of me and after 15 min when I saw the line wasn't going anywhere...
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Company wrote 0 private or public responses to the review from Oct 04.
Anonymous
Anonymous

why would they be in a hurry? There are plenty of fools out there that believe they have the best paint and are willing to wait in line to get it. It's called marketing, and y...

#1373297
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My wife had this same experience today in Chelsea al. Three peoples in the store one spoke the other two gave a half smile, no other customers was in the store just my wife and I after about 5 minutes no one asked if we needed assistance,so I suggested to my wife to...
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Company wrote 0 public responses to the review from Sep 20.
Anonymous
Anonymous

I've seen 6 groups of people standing at the color gallery in a box store one day and all of them were being ignored by the 4 employees at the paint counter AND the 3 managers...

#1361449
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Sherwin Williams - One coat coverage my ***

Showcase and infinity both suck 2 coats regardless even on whit sheetrock *** paint for the price
Company wrote 0 private or public responses to the review from Sep 19.
1.5
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#1360083
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Sherwin Williams - Best ever

This stuff is great! If you ask and follow the advice of the store managers your project will come out perfect! It is definitely worth the extra cash!! You get what you pay for!
Company wrote 0 public responses to the review from Sep 19.
5.0
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Advertised vs Delivered
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#1359941
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I was told that my preferences for the carpet and flooring would go into a computer and all my projects would be consistent. They have used the wrong carpet,cove base,padding and in some cases used carpet as the padding and just kept the old padding even though I was...
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Company wrote 0 public responses to the review from Sep 13.
Anonymous
Anonymous

apartments are low profit and high labor. That's why SW has a hard time getting carpet installers to do them. And they will do anything they can to try to make a little money ...

1.0
#1354594
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We purchased HGTV paint to do our Master Bathroom and Master Bedroom. The new master bathroom paint which was purchased a few weeks ago from the same Lowe's came beautiful. So when we painted the Master Bedroom we purchased the same paint but a shade lighter. After...
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Company wrote 0 private or public responses to the review from Sep 02.
#1345054
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Contact Sherwin Williams

Mailing Address:
The Sherwin-Williams Company
101 Prospect Ave, N.W.
Cleveland, Ohio 44115-1075
USA
Phone:
(800) 474-3794
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My daughter went to the Washington Rd.Sherwin Williams in Martinez to pick out paint.she walked in no one behind the counter said welcome,no big deal!! Stood in line over 10+ minutes no one offered to wait on her she went to look at samples on the wall no one offered...
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Company wrote 0 public responses to the review from Aug 30.
Anonymous
Anon

Call the store and complain to them, if you think any resolution will come from this page you are kidding yourself.

1.0
#1342930
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