241 views
1 comment

Had deck professionally cleaned. stain applied by a professional.

Finished job May 16, 2016. Two weeks later the part exposed to the elements was completely black. Deck was still tacky to the touch. This is mid October and part that is under roof is still tacky.

The black is not mold. Because it never sealed, the water was absorbed by the wood and the stain separated and turned black. The store offered to reimburse us for the cost of the stain provided we sign a document releasing sherwin williams from all damage to the deck. Document stated we could not consult attorney or even tell anyone about our bad experience.

I refused.

We may have to replace entire deck. I will never use another sherwin williams product.

Reason of review: Not as described/ advertised.

Monetary Loss: $949.

Preferred solution: Full refund.

Location: Westmoreland, Tennessee

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Guest

This happened to me last May 2016 after I had my deck stained and Sherwin Williams said it was mold but the color only changed where the sun made contact. I am looking to file a suit in small claims court.

Currently my deck, stairs and railings looks black

This is not mold because under the deck rug and bottom of deck was not affected. It looks as if it was in a fire and I believe it's black pigment.

Sherwin Williams Reviews

  1. 67 reviews
  2. 34 reviews
  3. 22 reviews
  4. 11 reviews
  5. 9 reviews
Sherwin Williams reviews