On November 21, 2018 I went to the Humble store (7319). Explained to the sales representative my proposed outdoor home project and my limited experience and product knowledge.
I then requested his expertise on which products should be used for the project, which was to refinished the front door to my home. I was sold a product used for "Interior Use Only" and a sealer with very limited U V life exposure. After further review on the computer I discovered there are exterior stains and long life sealers on the market.
Conclusion: Always do your own product and application research. Very suprised and disappointed that Sherwin-Williams would mislead their Customers!
Product or Service Mentioned: Sherwin Williams Sales Representative.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
Sherwin Williams Cons: Misinformed by sales staff.