Called every Sherwin-Williams store in Louisville to see when the decorator would be available on a Friday to help with wallpaper. I was told she’d be there on Friday afternoon today.
So I drove to the store on Shelbyville Rd. after work. No decorator. Worker said she was at Rudy Ln.
store. I asked the worker to call to be sure she was there before I drove over there. Nope. She wasn’t there.
I asked him to call to find out where she was. Nope. He said he didn’t have her number. So I looked through books by myself for an hour then asked the worker to cut me some samples.
He said that he couldn’t cut samples! Are you kidding me? I couldn’t get out of that store fast enough! Worse customer service ever!
There was no one in the store beside me the whole time I was there, except the worker sitting on a stool on his cell phone. I can see why!
Blah! What a waste of time!
Product or Service Mentioned: Sherwin Williams Customer Care.
Reason of review: Poor customer service.