Contact Sherwin Williams Customer Service
Sherwin Williams Phone Numbers and Emails
Toll-Free Number:
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(800) 474-3794
Headquarters:
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(216) 566-2000
Sherwin Williams Emails:
How to Contact Sherwin Williams Customer Service?
Most Popular Number:
| Total calls: 190 | Issues resolved: 7 | Last call: Feb 26, 2025 |
Sherwin Williams Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Sherwin Williams is 8004743794. 88% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Sherwin Williams may ask you for the following information to identify you as a customer: first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Sherwin Williams is 8004743794. 88% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Sherwin Williams may ask you for the following information to identify you as a customer: first and last name.
People call Sherwin Williams mainly because of product/ service, request for information, payments and charges.
15% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Sherwin Williams is corporatemedia@sherwin.com. 55% of customers use this email address to address their issues and concerns.
Contact Information
Sherwin Williams Website:
Sherwin Williams Help Center:
Corporate Office Address:
Other Info (opening hours):
Phone hours:
Monday-Friday: 8:30 a.m.- 8:00 p.m.
Saturday & Sunday: 9:30 a.m.- 5:30 p.m. EST.
Summary of Sherwin Williams Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Sherwin Williams?
Product/ Service Question:
- “Product selection / advice”
- “Incomplete purchase history”
- “ML Campbell products”
Payments and Charges Question:
- “Pay bill”
- “Payment”
- “Fraud”
Request for Information Question:
- “Neee to ask question about pay roll.”
- “I need to talk with a technician”
- “To see the status of my credit application”
Staff Question:
- “Staff stealing”
- “Bad service at Grimes store today”
- “Rude salesperson, disrespectful.”
Account Question:
- “Locked over dew acount”
- “Past due accounts”
- “Trying to access my account”
Employment Question:
- “W2s”
- “Former Employee W2”
- “Employment”
Return/ Replace Question:
- “I was treated unfairly at one of your stores and denied return part with the receipt”
- “Change email”
- “Returns”
Refund Question:
- “Refund”
- “Refund for polyurethane from Mineax”
Website/ Application Question:
- “Im trying to apply online and for some reason the website not working”
Other Question:
- “Will state my reason when the call is answered”
- “Threatened by an employee”
- “Need to select right paint for cold weather”
Compare Sherwin Williams Customer Service To
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