Contact Sherwin Williams Customer Service
How to Reach a Person at Sherwin Williams
Verified Contact Information
Toll-Free Number:
-
1-800-474-3794
Headquarters:
-
1-216-566-2000
Customer Service:
sds@sherwin.com
SDS Requests
sw-info.account.support@sherwin.com
Fundraising/ Donations:
swfoundation@sherwin.com
Community Engagement
Jobs/ Career:
Media:
Sherwin Williams Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Sherwin Williams Phone Number
1 (800) 474-3794
Average Hold Time
00:01:51
Average Calls duration
4 minutes
Most Popular Sherwin Williams Email Address
corporatemedia@sherwin.com
Sherwin Williams Live Agent Availability
14% of callers successfully reach a real person
Issue Resolution Rate
Low (16% reported full resolution)
Sherwin Williams Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Sherwin Williams Phone Number | 1 (800) 474-3794 |
| Average Hold Time | 00:01:51 |
| Average Calls duration | 4 minutes |
| Most Popular Sherwin Williams Email Address | corporatemedia@sherwin.com |
| Sherwin Williams Live Agent Availability | 14% of callers successfully reach a real person |
| Issue Resolution Rate | Low (16% reported full resolution) |
| Sherwin Williams Customer Service Rating | 5 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 94% phone, 6% email |
| Common Reasons for Contact | Product/ service, request for information, payments and charges |
| Customer Effort Score | Low Effort |
| Prepare before the call to Sherwin Williams | Customer id or account number, phone number or first and last name |
Contact Information
Sherwin Williams Website:
Sherwin Williams Help Center:
Corporate Office Address:
The Sherwin-Williams Company
101 W. Prospect Ave
Cleveland,
Ohio
44115
United States
Other Info (opening hours):
Phone hours:
Monday-Friday: 8:30 a.m.- 8:00 p.m.
Saturday & Sunday: 9:30 a.m.- 5:30 p.m. EST.
Summary of Sherwin Williams Customer Service Calls
266
TOTAL
CALLS
CALLS
03:16
AVG CALL
DURATION
DURATION
16%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Compare Sherwin Williams Customer Service To
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Sherwin Williams