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Contact Sherwin Williams Customer Service

How to Reach a Person at Sherwin Williams

Verified Contact Information

Toll-Free Number:

  • 1-800-474-3794
Call Now
Send Message

Headquarters:

  • 1-216-566-2000

Customer Service:

sds@sherwin.com
SDS Requests
sw-info.account.support@sherwin.com

Fundraising/ Donations:

swfoundation@sherwin.com
Community Engagement

Jobs/ Career:

hrservices@sherwin.com

Media:

corporatemedia@sherwin.com

Sherwin Williams Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Sherwin Williams Phone Number
1 (800) 474-3794
Average Hold Time
00:01:51
Average Calls duration
4 minutes
Most Popular Sherwin Williams Email Address
corporatemedia@sherwin.com
Sherwin Williams Live Agent Availability
14% of callers successfully reach a real person
Issue Resolution Rate
Low (16% reported full resolution)
View full overview

How to Contact Sherwin Williams Customer Service?

Most Popular Number:

(800) 474-3794
Total calls: 228 Issues resolved: 10 Last call: Apr 27, 2026

Sherwin Williams offers multiple contact options to get in touch with the Sherwin Williams customer service team. For immediate assistance, call the Sherwin-Williams customer service team at 1-800-474-3794. Similarly, the Sherwin Williams headquarters can be reached by calling at 1-216-566-2000. These numbers are available throughout the week with varied opening hours so customers can quickly reach the Sherwin-Williams corporate office. While the Sherwin Williams customer service team is available from 8:30 AM to 6:30 PM EST, they are available from 9:30 AM to 3:30 PM EST on weekends. These multiple contact options cater to various Sherwin-Williams services and ensure that customers receive exclusive Sherwin-Williams customer service when it's convenient for them.

The Sherwin-Williams corporate office is situated at 101 W. Prospect Ave. Cleveland, Ohio 44115, United States of America. This Sherwin-Williams headquarters address is where essential decisions related to the companies are made. At the same time, the Sherwin-Williams corporate office is also the go-to place for customers to resolve their problems. This is when the issue is complex, and it's better to communicate with the Sherwin-Williams customer service representatives in person. This ensures you are talking to the right agent in the respective department to fix your concern. Another way is to send your issues as written correspondence to the Sherwin Williams headquarters address, which will be reviewed and responded to with a possible solution.

You can contact the Sherwin-Williams customer service team by emailing them. Send queries or requests for more information about the services to the Sherwin-Williams office. Write them a Sherwin Williams email at SW-Info.Account.Support@sherwin.com. You can elaborate on your problem, explain your troubles and doubts, and email them. Once the Sherwin Williams customer service receives the email, they review it and revert to you. From paints and stains to wallpapering and how-tos, you will get assistance with any of the queries you might have. If you have questions about human resources, the email you can use is hrservices@sherwin.com.

PissedConsumer Club

Contact Information

Sherwin Williams Website:

Sherwin Williams Help Center:

Corporate Office Address:

The Sherwin-Williams Company
101 W. Prospect Ave
Cleveland, Ohio 44115
United States

Other Info (opening hours):

Phone hours:

Monday-Friday: 8:30 a.m.- 8:00 p.m.

Saturday & Sunday: 9:30 a.m.- 5:30 p.m. EST.

More contact details

Summary of Sherwin Williams Customer Service Calls

266 TOTAL
CALLS
03:16 AVG CALL
DURATION
16% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

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Frequently Asked Questions

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