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I'd think twice about buying paint at any Sherwin Williams store. I bought the most expensive product that's supposed to cover better than the less expensive brands. It took 5 coats to cover yellow! I called headquarters for help. They took my name and number and never...
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Anonymous
Anonymous

Bought Superpaint from SW, same thing. Three coats later and and I'm still trying to cover a tan wall. Complete garbage and SW has nothing to say other than, "you should prim...

Anonymous
Howdy

Out of curiosity which paint did you buy?

#1065546
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Yesterday (6-10-17) I decided to stop by Sherwin Williams on Chambers Rd. in Aurora because I got an email stating 40% off paint. I was doing a side job so I figured I would get paint and save money. I ordered 3 gallons of Promar 400. Average price for this paint is...
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Anonymous
Anonymous

Listen, all of Sherwin Williams Sales are targeted for the DIY market not Professional Painters. Every sale is based off of Retal Price. Not whatever price you have plugged in...

Anonymous
Anonymous

ACTUALLY Promar 400 is a contractor paint. It isn't included with the 40% off. Only way to get that cheap is under a contractor account.

1.5
I didn't like
  • Stating a 40 percent off paint sale when in fact you did not
#1059630
Reply to reviews
I contacted SW and they could not have been more helpful. They got back to me on the same day as my initial contact. I believe the reps name who I dealt with was Michael Williams. He was very helpful and appreciative of my business as a customer and homeowner. i have...
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4.9
#1058897
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Sherwin Williams - Pro Classic latex enamel

Sherwin Williams
#1074967
First of all, it's a very expensive paint. It's claim to fame is to be a leveler. This was one of the hardest paints I've ever used. Even after using extender, the paint still showed roller and brush marks. This product is not what is all cracked up to be. And I would never use it
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Short Review on March 19, 2017

Sherwin Williams
#1022770
we tried to get some sptay paint made and employee did not know how to use machine to do it. Missoula montana.
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Sherwin Williams Moulding Review

Sherwin Williams
#1021081
1.1
Details
Bought prepasted border and it did not stick. Finally got them to give paste for border but Bryson was very rude. Said they did not cover that brand but... They sell it. Felt very disappointed in the service and the way we were treated. Will not do business there again and will warn all my friends by mouth and through social media also.
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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website

Sherwin Williams Customer Care Review

Sherwin Williams
#982877
Stop in at Sherwin-Williams in Fremont Ohio instead of greeting me her first thing was I just waxed the floor over there don't dirty it up please in a condescending tone what a nasty b**** will never do business there again!
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Usually have great results but used Sherwin Williams Ovation Paint & Primer in an Egg Shell White Grey Match and even after four coats still having issues. Used two 3.66 liter cans and still issues. Sanded and aackled many dofferent times, not letting paint sit etc,...
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Anonymous
Anonymous

Don Boyle, I'd be more ashamed of your spelling. Ovation is also ***.

Anonymous
DON BOYLE

This is by far the worst paint I have ever used I painted a project on a Monday inside and on Sat it was still wet and sticky Sherman Williams should be asshamed of their self...

2.4
#1037942
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Store 2499 located 10520 portal xing bradenton fl 34211-4912 very bad service specially from jeff an employee who has no idea of ​​helping a customer. This place is a dump
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Anonymous
Pete

I recommend you drive a few miles in the other sherwin william store there treat customers better

1.0
#1037528
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I has my house interior painted with Sherman Williams Satin paint and the wall does not have a sheen or is evenly casted on the walls and the painter Claims it's the wall texture that causes this problem in spite of him saying he put 2 coats of paint on the walls. Is...
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Anonymous
Howdy

I used to work for Sherwin, I'm still in the industry just no longer with Sherwin but since I'm familiar with a ton of their products I will put in my 2 cents. To me it sounds...

Anonymous
wilbert oubre

Can the company propose a solution to me? can a rep. come by and check on the quality of the paint? Could he have not used Sherman William paint?

1.0
#1032368
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I had two bad experiences in the warehouse located at Long Point Rd at Mount Pleasant. They have a poor customer service. The first time ; I have a piece of the wood stained that I needed to mach. The WS worker tried to convince me to buy another steain because he...
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Anonymous
Anonymous

You can't match semitransparent stains on a color computer, if that's what you mean by machine. It doesn't work. Not even close.

2.5
#1028378
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I have an interior paint job in progress using Promar 200 latex eggshell paint. The drywall was floated by a drywall man, premered and painted with two coats. It bubbled so my painters sanded and primed again with Kildz. Guess what? It bubbled again. I called for a rep...
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#1001486
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Zero Customer Service from this dreadful woman who was agressive arrogant and totally unhelpful......The Paint was paid for in advance (over $700.00) but The Manager was Totally unwilling to keep the paint for a few days.....it was against company Policy (Really!?!)...
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Anonymous
Former SW

That's not uncommon. I've seen a ton of managers make the exception for really good well known customers. I've seen a lot of managers get fired for it as well. It sounds like ...

Anonymous
Anonymous

It is company policy at SW that all paint must be picked up or delivered the day it is paid for. It is actually because they are self insured and can be held responsible for d...

2.0
I liked
  • Assistant was probably embarressed by her manager
  • Very little
#985945
Reply to reviews
Hello, We run an interior designing firm and for one of our esteemed client (CEO of an MNC) we had contacted "Miss Shubha" from "Saaketh Enterprise" for texture paint job work. She kept on promising us the material + contractors for work for about a week, making false...
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1.0
I didn't like
  • Customer service or product
#980278
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