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2.0 Based on 40 reviews
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  • Customers like
    • Custom match of colors 1
    • Leaving company 1
  • Customers don't like
    • Paint 5
    • No one is does what they say 3
    • Service 3
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I recently took a piece of clapboard siding in for a color match. When the match was done, I was completely dissatisfied as the color from the Sherwin Williams match was significantly darker than the original. Amazingly, the store manage pronounced "perfect match" to which I responded "You've got to be kidding." I insisted that some white be added to the mix to lighten the shade. The manager then asked me if he could put the 'new color' on... Read more

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Took 3 coats to cover a light tan paint roller marks brush marks .room was painted 3 years ago with a single coat of WalMart paint .will not waist my money on this paint again .

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I drove to the cumberland branch after being told that I could rent a paint sprayer that was available for the day, only to be told that it was in fact already rented out. The salesman said you should have called ahead and I stated that I did and I had told them I would be right down to get it and they assured me it was available for the day and I would have to fill out an application and I could rent it for today. All the guy could say was... Read more

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I have used Sherwin Williams for years. In the past year I have made renovations to my units and have used Sherwin Williams carpet and plants. I have had very bad luck with Customer Service from the Davenport, Iowa office. I had carpet installed on 7/22/16 and took the installer over to show how we want the carpet cut and they did not correctly cut the carpet nor did they put the tack strip down to hold the carpet. I called to see if they can... Read more

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I purchased 6 gallons of the Super paint acrylic latex. I painted 1 coat and moved on to another area. Came back and painted second coat and went to another area. Came back and realized I had poor coverage. Painted 3rd coat and moved on. Came back and realized I still had poor coverage. Painted 4th coat and still have poor coverage. Bottom line this is the worst paint I have ever used and has caused me to lose time and money. Read more

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My husband and I bought stain for our kitchen cabinets from their store in Lexington, SC. We explained that this was our first experience with staining cabinets and we asked if they had any advice considering they are supposed to know their products and have experience. Two different workers gave us the same advice and wrote on our cans for how to apply and when to apply each product. The advice did not match the directions on the products so we... Read more

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I'd heard Sherwin Williams paint was excellent, so I bought some. One gallon should cover about 369 sq ft, according to the internet. I had about 235 sq ft. The gallon kind of covered that, but there wasn't a drop left to go over uneven parts. So, obviously, I was disappointed in the coverage. It was also very unforgiving. Every tiny line - from brush to roller - showed, so much "patching" was necessary. This has not happened to me with... Read more

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I bought a gallon of Duration for a small kitchen project. Apparently it gets tacky too fast. If after a couple minutes you try to touch up, the paint pulls. I also ran out of paint. These people cant duplicate their own colors! After they tinted it too dark twice: i gave up and went to another brand. My problem was solved. According to the disclaimer on the label, no tinted paint is returnable, even if they are the ones who screwed it up!... Read more

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I went to the Sherwin Williams store on Haggerty in Commerce, MI. this morning. My first trip to the store, I walked in, no one greeted me. The sales people did not even acknowledge that I was there. There were two people behind the counter and one in the front helping another person. She walked right me and never said "hello" or "I"ll be right with you" After standing in the store for 15 minutes, I left and went to complete other errands. I... Read more

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Its time to repaint a vacant rental and we have always used the same type of Sherwin Williams paint. Have for years. We usually buy 20 gal of flat, 10 gallons of semi and 5 gal of satin just for the interior. Any left over is saved for touch ups. Timing was great, the house is vacant and the paint is on sale this week. The same store we use always sold us the same paint for all our houses. The store clerk said he could get it from other stores... Read more

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