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2.1 Based on 43 reviews
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  • Customers like
    • Custom match of colors 1
    • Friendly staff 1
    • Leaving company 1
  • Customers don't like
    • Paint 5
    • No one is does what they say 3
    • Service 3

I purchased a gallon of paint . At the store in Vernon Tx. After opening and painting a small spot on the wall . It was too dark . So i took it back to the store . After they tried to lighten it ! The color still wasn't to my liking . They stated that they couldn't mix another can . So i called another store 50 miles away ! And i told them exactly what had happened. They told me too bring it right on in . That they would help me. Because it... Read more

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I was going to sherwin Williams paints store in 7514 Highway 78 Sachse, TX 75048 United States. And they always set up free paint sticks and free five gallons. So I took a five full of paint sticks and 2 five gallons. Manager aproches to me very angry asking why was I taking all of the paint sticks. So I told the manager I was sorry and he still replied to me in a very rued way. I really felt embarrassed because their was customers all around... Read more

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I used the $52.00 a can paint. It is not good quality. Very thin-it dripped all over the place and my walls are multicolored with lighter patches even after 2 coats and after priming the walls white first. I tried to touch the light areas up and it still not help darker it as it normally would a bit. it is still lines of lighter paint especially around the edges-which were painted 3 times. the first coat was rolled twice due to seeing the... Read more

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I purchased a gallon of primer color matched about 1-1/2 weeks ago(first week of November). When I opened the paint can it was like uncorking champagne. The can was too full and not shaken enough to mix colors. I had white and tan swirls. I tried to put the lid back on to return to the store and it was so full paint oozed out everywhere and I could not get the lid on securely. I put the can in another larger bucket to return to the store. Upon... Read more

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Painted all trim in my entire home with top grade Sherwin Williams paint approximately 5 years ago. Still tacky today. Windows all stuck shut even after repeatedly unsticking them every season, items still stick to windowsills. What up? Very disappointed in St Louis Read more

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Had deck professionally cleaned. stain applied by a professional. Finished job May 16, 2016. Two weeks later the part exposed to the elements was completely black. Deck was still tacky to the touch. This is mid October and part that is under roof is still tacky. The black is not mold. Because it never sealed, the water was absorbed by the wood and the stain separated and turned black. The store offered to reimburse us for the cost of the stain... Read more

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I bought yesterday 4 gallons of EMERALD paint I ask for one coat coverage . Well it is not one coat coverage . And EMERALD Has a very high odor of ammonia ! We cannot use EMERALD paint indoors. I tried to return this 50. Dollar a gallon paint to south high street but they will not take return paint . I also felt that EMERALD paint was highly recommended by the mellenial that works there . She thinks I used the wrong roller that I also bought... Read more

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Manager in el dorado arkansas named natalie does drugs and is a complete *** and i want her fired i am a contractor and i will never use her store if she works there again

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We purchased 6 different color samples at Sherwin Williams in Spokane, Washington. We decided on "Analytical Gray". We hired a professional painting company to paint our interior of our house. After spending $3,200 we noticed that the color was not the same as the sample. We noticed it right away but they told us to give it a chance until it dryed, which we did. The color did not change. We brought our sample paint it the store as well as the 5... Read more

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Painted complete interior of house. Was so pleased we decided to have same painter and same Sherwin Williams store do job. What a mistake. Paint is blistering within one year. Sent several photos as requested to store manager. Paint is literally bubbling up off of metal entry door. Looks awful. Did have minor issue with same color paint in master bath. Store came out and met with painter. Went with epoxy paint that fixed that issue. Did not... Read more

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